Book your holiday in complete safety: check the reservation conditions
A section dedicated to important information to know for those who have booked or want to book a stay at Conero Azzurro.
This year we decided to introduce more flexible cancellation policies! We advise you to read them carefully.
All information will be updated based on the evolution of the situation and the legal provisions.
Book your holiday in complete safety:
Flexible cancellation policies
In case of impossibility to travel due to government restrictions we will refund any deposit paid
Safe Check-in and strict Sanification protocols
When will Conero Azzurro open?
Conero Azzurro opens on 28th May 2021.
What are the cancellation policies?
For all stays from the opening date and up to 16th July 2021 and from 28th August September to 19th September, no advance payment is required:
no cancellation penalty up to 10 days before arrival.
For cancellations after 10 days, or in case of no-show, penalty is of 10%.
For all stays from 17th July 2020 and until 27th August a 30% deposit will be required:
10% of the deposit will be charged as cancellation penalty up to 10 days before arrival.
For cancellations within 10 days, or in case of no-show, the penalty is of 100% of the deposit.
In case of impossibility to travel due to government restrictions we will refund any deposit paid.
Starting again, safely
Due to the Covid-19 pandemic situation, we have rolled out an action plan to minimize the risk of contagion. Following you can find the most relevant information regarding your next stay at Conero Azzurro:
Your safety and well-being are now more than ever our priority and we have decided to welcome 30% fewer guests this year to ensure safe environments for a peaceful holiday.
All staff members will use the requisite personal protective equipment and will be thoroughly trained in how to use it in line with our protocols.
To ensure a quick and safe check-in, arrivals will be distributed on Friday, Saturday and Sunday.
Sanitised housing, high temperatures for linen
At each customer change we sanitise the rooms with alcohol-based disinfectants and chlorine-based products, while the linen is sanitised at high temperatures.
More space on the beach and in the pool
You can access the beach directly thanks to a comfortable and safe underpass, without leaving the Village.
The large private beach is for the exclusive use of guests, the umbrellas will be spaced as required by the safety rules and each umbrella will have 12 square meters of available space. It will also be possible with a small supplement, to reserve beach umbrellas on the first row. Furthermore, the sun beds will be sanitised every day.
In the swimming pool, spaced beds and quoted entrances through our app, to allow everyone to access them at different times. The equipment will be sanitised after each use.
Reserved restaurant and delivery service at the restaurant
We have reorganised the Restaurant spaces: the hall, the porch and the terrace, you can choose the à la carte service with a reservation, or you can try our take away and delivery service, even for pizza!
You will have a reserved table for breakfast and dinner, the breakfast will be served directly to your table in the restaurant and you can choose to book lunch during the day under your umbrella on the beach.
Animation: fun for everyone
We have reorganised the Mini club, there will be two groups of children from 5 to 7 and from 8 to 12 years of age in the morning and in the afternoon and they will alternate with laboratory activities on the beach and many other outdoor games in our large green spaces.
For the evening shows we thought of organising them on the beach stage where there is more space to guarantee the right distance.
We invite you to stay informed on this page which is constantly updated with any significant evolution of the current situation.
For any other questions that may have not been answered above, do not hesitate to contact us, we are available to help!